Overview

Worthing Football Club hosts over 2,000 visits to its venue every week. On match days the club enjoys an average gate close to 1,000, which sits in the top 5 of all Step 3 clubs in England.

The club sits in a strong population catchment of 110,000 and a large business community, presenting substantial opportunity for the club to establish itself as a full time, National League club.

A key driver of this ambition is revenue growth. In addition to its wider sponsorship strategy, the club has several venue-based assets with real revenue growth opportunities including its bars, meeting rooms, kitchens, and a brand new 3G all-weather pitch. The venue manager will take full ownership for the monetisation and management of these assets and play a key role in helping the club realise its footballing ambitions.

Role

We are currently looking for someone to optimise revenue and profit from the bars, kitchens and all-other assets at the club. You will achieve this with a safe working environment, well trained and highly motivated staff, a high-quality customer experience and highly effective commercial and operational management.

The venue will operate 7 days a week with operational peaks and troughs including match days, club training evenings, private weekend functions, weekday community events and private pitch hire.

Key Accountabilities

  • Managing revenue, cost of sales, margin, operating costs and profit
  • Health and safety compliance
  • Creating an excellent customer experience

Key Responsibilities

  • Creating and implementing sales & marketing plans and promotions to drive future bookings
  • Managing all bookings for events and liaising with clients to determine event requirement
  • Preparing venue hire packages, pricing options and negotiating with clients
  • Conducting stock takes, stock turn and ordering stock as and when required
  • Cash management and controls
  • Establishing positive working relationships with external suppliers and account managers
  • Management, scheduling and development of all hospitality staff
  • Recruitment, retention and training of all hospitality staff
  • Annual budget preparation and quarterly forecasting
  • Financial management reporting (KPI’s)
  • Managing the cleaning, maintenance and repairs for all hospitality venues at the club
  • Supervising the operations of all events and tending to any incidents or queries
  • Managing all administrative tasks such as booking schedules and invoicing
  • Communicating and enforcing all safety & security regulations and protocols

Essential Requirements

  • A minimum of 2 years’ experience as a venue or bar manager
  • Strong knowledge of bar products and promotions
  • A strong commercial operator with a clear focus on profit and above budget delivery
  • Experience and understanding of the budgeting process and P&L management
  • Strong leadership skills and somebody who leads by example
  • Track record of creating a warm and welcoming customer service experience
  • Extensive promotion and marketing experience
  • Sound knowledge of safety measures and risk management strategies
  • Experience of developing and managing a highly motivated and successful team

Key Personal Characteristics

  • Highly organised and able to work with autonomy
  • Results driven and wanting to be the best
  • Strong attention to detail
  • Highly motivated with drive and initiative
  • Excellent interpersonal and communication skills
  • Strong negotiation skills
  • Positive mental attitude at all times

Apply Now with

To apply or for more information on the role of Venue Manager, please contact
David Cocoracchio | Head of Commercial
headofcommercial@worthingfc.com